Making a Reservation FAQ
How do I make a reservation?
The easiest way to make a reservation is to do it online right from our website or the quote you have received. Once you have found the vacation home of your choice, click on the “Book now” button to receive a rate quote for your desire dates.
To begin your reservation, enter and submit your contact information on the Book Now page, and the Rental Agreement and Payment Instructions will appear on the next page. Simply follow the instructions to complete your reservation in just a few easy steps.
What is required to make a reservation?
To reserve a unit, we require a signed rental agreement and a $250 down payment.
The full rental payment will be due 8 weeks prior to your arrival. A payment reminder will be sent to you along with the payment instructions. You may also log-in to view and manage your booking here http://www.easychoicepropertymanagement.com/customers/
What is the difference between choosing the Security Deposit of $250 and the Damage Waiver?
The damage waiver is a none refundable insurance policy, it covers you up to $500 of accidental damage if reported to us before departure. The security deposit is held against your reservation until up to 2 weeks after your departure and is refunded if no damages or loss of property has occurred.
Is the security deposit part of the Rental Payment?
The deposit is not part of the rental payment. It will be fully refunded up to two week’s after your stay if no damages are found.
What type of payment do you accept?
We accept Credit Card, Money Order, Cashier’s Check, Direct Deposit, and Wire Transfer.
What is your cancellation policy?
Please see our Terms and conditions on the booking page for our cancellation policy.
When is the Check-In and Check-Out time?
Check-in time is 4 p.m. Since we want to ensure everything is in good working order to make your stay enjoyable, please be aware that you will not have access to your property until after that time. However, upon request, an early check-in may be arranged based on availability.
Check-out time is at 10 a.m. Again, to ensure that everything is pleasant and enjoyable for those arriving after your departure, we ask that you please depart the property by 10 a.m. on the date of your check out. Upon request, a late check-out may be arranged based on availability.
How will I receive my arrival instructions?
All confirmation and arrival instructions will be sent via email. To make certain you receive these emails, please adjust your spam filter to add the domain easychoicefl.com to your list of accepted email addresses. You will receive a reservation confirmation email within 24 hours of submitting the rental agreement and security deposit. A second email with final confirmation and arrival instructions will be sent after your final payment has been received.
How do I Check-In and get access to the unit?
All our properties offer Express Check-In. This means that no check in is required, and you can go straight to the unit when you arrive. You will receive directions and how to locate your property. The access code will give you access to the unit during your reservation period. Please do note that the access code will expire once your reservation period is over.
How do I Check-Out?
Simply lock all windows and doors when you leave and leave the key in the lock box unless you’re property has an electronic keyless system. Be sure to take all your belongings with you, and enjoy your journey home or to your next destination.
Will we need to clean the villa?
It takes 4-6 hours to properly prepare a home for the next guest. It is very important that you leave the home on time. We do not expect you to completely clean the home, but please leave the home neat and tidy. Please strip all used linens and leave the pile of linens on each bed for the housekeeper to start, it will be greatly appreciated! Please don't leave unclean dishes in the sink or on the counter and don't put dirty dishes away as if they were clean. Bag all trash (no loose trash) and place all trash in the bins or at the community dumpster. Shut off the lights, lock the doors and have a safe journey back home. We look forward to seeing you on your next Florida vacation. We also hope that you will tell your friends about us!
How old do I have to be to reserve a home?
Minimum age to reserve is 25 years old and they have to be part of the group who occupy the home or have someone else who is older with them. In other words, if the oldest person in your group who is staying in the house is less than 25 then you will not be able to reserve a home. We screen our guests to determine group profile and the state and counties require a list of all persons staying in our homes. This is part of our Terms and Conditions Contract that you must complete and return to us ASAP after making your reservation.
What do I do if I have problems or questions during my stay?
Contact us, we are the Property Managers.. You have our contact information now. We are available 24/7 in case of any emergencies.
What should my overall expectations be?
If you're expecting 5 star hotel quality pampering then you should stay at one of Disney's executive resorts. Disney hotel starts at $200 per room on average, and our 2 bedrooms condo starts at $69 per night, which includes a fully equipped kitchen, living room, multiple bathrooms, and electronics such as HDTV, WiFi, and more.
While we are much more affordable than Hotels, we do not cheap out on the amenities we offer. If you're expecting a comfortable, modern, private home that is well maintained and clean, then you will have a great vacation and enjoy the home you selected from us. We do our best to meet your highest expectations.
Are your homes suitable for young children?
Absolutely! We have lots of children visiting and we provide many baby items, some at no extra charge! This includes stroller, high chair, baby gate, and pack’n’play/baby crib.
Is Easy Choice Licensed?
Yes, we are licensed as a lodging provider and each home is licensed by the state to be rented as a short-term rental property.
How close are the homes and condos to area attractions?
All our homes range from 1 to 20 miles away from Walt Disney World! Every home, town home and condo we manage is located close to area attractions, restaurants and shopping.
Is the home I see online the exact one I will be staying at?
Yes, what you see is what you get! The specific property you see in full detail on our website is where you will be staying. All the pictures are of the exact units. We took those pictures ourselves with a professional digital camera at every home we are offering for rent and we update them frequently! With Easy Choice Vacation Homes, there are no unpleasant surprises.
Is this a timeshare offer?
We are not in any way affiliated with timeshares. We personally manage the homes, town homes, and condos listed in this website. You are never required to sit through a presentation.
How many people are allowed to stay in each home?
By state law, occupancy may not exceed what is posted for each home. Maximum occupancy includes infants and children.
The following outlines the maximum occupancy for each home, unless otherwise posted:
- 1 bedroom sleeps maximum of 2
- 2 bedrooms sleep maximum of 6
- 3 bedroom sleeps maximum of 8
- 4 bedroom sleeps maximum of 10
- 5 bedroom sleeps maximum of 12
- 6 bedroom sleeps maximum of 14
- 7 bedroom sleeps maximum of 16
Please note the above may be lower depended on if the property has a sleeper sofa.
Are the pools heated?
All our villas with private pool are equipped with pool heater. We do charge a small fee per night for the pool heater, as it does require a lot of electricity or gas. You may select the pool heating option during your booking process.
Please do keep in mind that pool heaters have electrical/mechanical components that can sometimes break. We will do everything in our power to rectify any problems with malfunctioning equipment as quickly as possible.
Community pools are heated when the temperature dictates the need.
Will we need pool heat?
It depends. During the hot summer months most people don't want pool heat. Even though the pool can feel a little cool when you first get in, it becomes very nice after a couple of minutes during June - August. Winter months from late October to late March you definitely will want pool heat. Just because our homes are in Florida, which is supposed to be warm, the water temperature can get frigid, NOT something you will want to swim in unless you're a polar bear. Even south facing pools will be too cold to enjoy during the winter months. During the months of fall and spring most people still want pool heat because the water can still be too cold. Paying the extra cost for pool heat is well worth it.
Will pool heat be enough?
During winter months, pool heaters will generally heat the water temperature to 86 degrees Fahrenheit. If the air temperature, however, drops to 55° degrees or less, even though the heaters operate for longer hours than in warmer weather, they will not be very effective and the water temperature will not reach a comfortable level. We regret that in these circumstances a refund of part or all of the pool heat charge is not possible and your understanding of this is important when ordering pool heat. Generally speaking pool heaters will only warm a pool about 15° - 20° degrees warmer than the ambient air temperature, a little more if you use the pool blanket. This means that if the highest temperature during the day is 70° degrees then the pool should reach 85° degrees. This is not an exact science and should only be used as a guide. Be sure to use the pool blanket at night or you could lose a significant amount of pool warmth overnight. Using the pool blanket during the day, when you are not in the pool, will help keep the pool comfortable for swimming.
Are the properties non-smoking?
Yes, all of our properties are non-smoking. Smoking is permitted outside of the property only.
What is provided in the home?
So much, it`s tough to list it all. All linens and towels are provided. There is cable HDTV, a DVD player, and WIFI. The kitchen has a refrigerator, stove, dishwasher, microwave, toaster, blender, can opener, and coffee maker along with all dishes and utensils. Each home also has full size washer & dryer, vacuum cleaner, iron, ironing board, and even hair dryer.
Is there a fully equipped kitchen?
Yes, every vacation home, town home and condo has a fully equipped kitchen including:
◦ Coffee Maker
◦ Can Opener
◦ Pots & Pans
◦ Dishes, glasses, silverware and cooking utensils
◦ Iron and ironing board
◦ Vacuum Cleaner, Broom and Dust Pan
Are washers and dryers provided?
Yes we provide full size washer and dryer in every unit.
Are linens and towels included?
Yes, there are linens and towels provided in each home. All bedding is provided and towels are supplied at twice the maximum occupancy. Note: Beach/pool towels are not included unless otherwise indicated.
Is there air condition and heat?
Yes, all of our vacation homes, town homes and condos have central air conditioning and heat.
Is there telephone and internet?
Yes, we provide high speed WiFI internet and telephone at every vacation home, town home or condo. All properties offer free local calls. Where advertised some offer free calls to USA, Canada, and Mexico.
Are the homes cleaned daily?
No, our homes are cleaned before your arrival and after your departure. You can request a mid-stay clean at an additional charge.
A mid-stay clean includes: washing all sheets and towels, cleaning all bathrooms and kitchen area, vacuuming and dusting, sweeping and mopping and refreshing your starter paper products.
Are there cleaning supplies?
We do not leave any chemicals in the home but there is a washing machine, dryer, mop, broom, dustpan, vacuum, dishwasher, iron and ironing board in the properties.
Is there anything not provided?
There are a few things you may want to be sure to pack. We do not provide the large pool towels. You will need these because the pool water would bleach out the bathroom towels. Also, unlike a hotel, we do not have a supply closet just down the hall, so we are unable to provide the small "consumable" items that are necessary. This would include things like dishwashing soap, shampoo, laundry detergent, trash bags, paper towels, spices, coffee, sugar, cream, etc. We do provide the first roll of toilet paper and some simple hand soap. There are many full service grocery store just minutes from your vacation home where all these items are easy to obtain.
I still have questions!
Not a problem! We are here to help! Click here to Contact Us for any questions!