
OUR BOOKING POLICY
Reservations
may be held with a deposit of $250.00 paid by personal check,
cashier's check, money order, or credit card. The balance of payment
must be with Easy Choice Vacation Homes at least 8 weeks prior
to your arrival. Non appearances of confirmed reservations without
proper written notification to be received at least 30 days prior
to arrival, will result Company's discretionary forfeit of rental
funds. All credit card payments will be subject to a surcharge.
Stays of 7 or fewer nights are subject to housekeeping charge.
By placing a reservation, you acknowledge that you have read and
agree to be held to all of the terms and conditions as set forth
by Easy Choice Vacation Homes.
For a complete list of our terms and
conditions, click here.
FREQUENTLY
ASKED QUESTIONS
Why
should I rent a home instead of a hotel?
In a word -- VALUE! By renting one of our luxurious vacation homes,
you definitely get more for your money. Imagine getting a fully
furnished home, your own private pool, and plenty of room to relax
-- and all for the same price (and sometimes less) than a hotel!
Will
I get a home that has a pool?
Absolutely! Every home that we offer has its very own private
pool. The lanai area provides a great place to soak up some sun
or enjoy dinner out under the stars, while the screen around the
pool and lanai provides shelter from any pesky bugs.
How
do I make a reservation?
Once you have selected your dates, searched our site, and decided
on the home that best suits you and your party, simply call us
toll free at (888) 31-RENTS (317-3687) and one of our representatives
will be more than happy to assist you in planning the perfect
vacation.
What
is the deposit required?
Upon booking, we require that a deposit of $250.00 is provided.
This payment will be applied to the total price of your rental.
You can pay your deposit using either a personal check, cashier's
check, or money order. The remaining balance is due eight (8)
weeks or more prior to arrival.
Once
you have placed your reservation, a confirmation package will
be sent to you either via e-mail or fax. Your deposit must be
returned with your signed rental agreement and photo copy of your
driver's license and/or passport within seven (7) days of placing
your reservation. If you have placed your reservation within the
eight week, the entire balance will be required with applicable
documents.
When
do I pay the remainder of my balance?
The $250.00 deposit will be applied to the total amount of the
rental. The remainder of your balance is due eight (8) weeks prior
to arrival. Payment can be made by personal check, money order,
bank draft, or credit card. If paying with a credit card, a 4%
administration fee will be applied for payments made using Visa
or Mastercard, or 6% if payment is made using American Express.
If
your balance is not received by the due date, and you have not
contacted our office to make payment arrangements, your reservation
will be cancelled and your deposit forfeited.
What
if I need to cancel?
We understand that sometimes situations arise that prohibit people
from traveling. Providing we receive written/email notice of cancellation
with your booking reference number 10 weeks or more before the
actual departure date, the signatory will not forfeit their deposit.
The reservation deposit of $250 will however be forfeited if cancellation
is less than 10 weeks from departure. If the Owner is successful
in re-letting the property, the full reservation deposit will
be refunded. If a reservation deposit has not been paid (e.g.
when the booking has been taken at short notice) the amount will
be deducted from your credit card. We will notify you before doing
this.
Is
there a security deposit ?
While we do not take an actual security deposit (excluding 7 bedroom
homes and group reservations), we do require that a valid credit
card is provided in the event that there is any damage to the
property. Upon arrival, a registration form with imprint or photo
copy of the credit card will be required. If any damage occurs
to the property, the credit card that is on file on the registration
form will be charged for the damages as well as applicable administration
fees to process the credit card. An itemized statement of charges
will be mailed to you within 14 days of your departure.
If you have booked a 7 bedroom
home, we do require that a security deposit of $300.00 is provided
with the remaining balance due. For group reservations, the security
deposit is $150.00 per home. Upon departure, management will inspect
the property. If no damage beyond normal wear and tear is found,
your security deposit will be refunded in full within 14 days
of your departure. In the event that damage has occurred, you
will receive the remaining balance of your security deposit once
repairs have been made along with an itemized list of the charges
for repairs.
Are
there any additional charges ?
Beyond the normal nightly rate, all bookings will be charged either
12% tax (for homes in Polk County) or 13% tax (for homes in Osceola
County). Extra charges will be assessed as follows:
SHORT
STAY CLEANING FEE - Any stay of less than 7 nights will be
assessed a short stay cleaning fee based on the size of the home
booked.
MID-STAY
CLEANING FEE - A mid-stay clean may be ordered for halfway
through your stay at the same rate as a short stay clean (based
on the size of the home). This will include a complete changeover
of all linens and towels and a throrough clean of the entire house
(excluding the refrigerator and any cabinets where food is being
stored).
POOL
HEATING - Pool heating may be added to any reservation between
September and May for an additional charge. Please be advised
that if you have booked a property that has a spa, the spa will
NOT operate without pool heat. For electric heaters, if the OUTSIDE
AIR temperature drops below 60 degrees, pool heaters will not
function. No refund will be given for unavailability or lack of
heat.
CONVIENENCE
ITEMS - Additional items such as propane BBQ grills, cribs/cots,
high chairs, and rollaway beds may be ordered prior to your arrival
at an additional rental charge. Please ask your reservation specialist
for more details.
How
old are the homes?
Our homes have an average age of approximately 2-5 years or less.
We even have houses that are just a few months old! We are constantly
taking on new properties to be able to offer our guests the newest
and best amenities.
What
is provided in the home?
The better question would be -- what ISN'T provided?! Each home
comes complete with a fully equipped kitchen including a refridgerator,
freezer, oven, range, microwave, dishwasher, cookware, toaster,
coffee maker, blender, dishes, silverware, glasses, and utensils.
There is also a full size washer and dryer right in the home.
The home also comes furnished with a TV and either a VCR or DVD
player. (PLEASE NOTE: While many of our homes have multiple TVs,
we do not guarantee more than 1 television in the living area,
and do not guarantee that there will be TVs in every bedroom.)
Each bedroom will sleep up to 2 people in either a double bed
(king, queen, or full) or a pair of twin beds, not to mention
the queen size sleeper sofa which sleeps an additional 2 people.
The home also comes with an alarm clock, iron, ironing board,
hairdryer, and even linens and towels!
What
do I need to supply myself?
While we try and provide each guest with everything they will
need, there are some items that are not provided in the homes.
While bath and hand towels are provided, you may want to bring
your own beach towels and wash cloths as these are not always
provided in the homes. Starters of toilet paper, trash bags, and
soap are provided, but you may need to supply more of these as
your journey progresses. In addition, any basic toiletry items
such as shampoo, conditioner, etc. must also be provided by the
guest, as well as food.
How
far away are the attractions from the home?
Our homes are located within 5-15 minutes to Walt Disney World
and about 15-20 minutes to Universal Studios, Islands of Adventure,
Sea World, Wet N Wild, and the dinner shows. In addition, these
homes are also located just minutes from supermarkets, shops,
and just about every type of restaurant imagineable!
When
are the times for check-in and check-out?
Our check in time begins at 4:00 p.m., and check out must be completed
by 10:00 a.m. In the event that you arrive in the area prior to
check-in time, you can call the office to find out if your property
is available early. It is the sole discretion of the management
company as to whether or not an early check-in is provided. Please
be advised that it is not always possible for us to honor these
requests as many times the properties are on a back to back (guests
have checked out that morning) and our cleaners need time to ensure
the property is in adequate condition for the incoming party.
If you are found to still be in the property after the check-out
time, Easy Choice Vacation Rentals reserves the right to charge
your credit card on file for an extra day, unless other arrangements
have been made prior to your departure.
What
do I do in the event that there is an emergency?
In the event that anything should go wrong during your stay, simply
call the emergency number you have been provide in your confirmation
packet and a member of our staff will be more than happy to assist
you with any issue you may have.
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