Vacation Homes Near Disney, Kissimmee Property Management, Orlando Property Management, Orlando Area Vacation Homes, Kissimmee Vacation Homes, Davenport Vacation Homes

   
     
   
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Management FAQ

As a home owner or potential home owner we are sure you have questions with regards to what to expect from your Property Management Company. Here at Easy Choice we base our service on honestly and reliability. We have compiled a list of questions you should be asking your Property Management Company, it will help you determine if the service is right for you and what you can expect from us.



What exactly does your company do for my monthly fee? We are on call in case of emergency 24 hours a day 7 days a week. Your guests can pick up the phone if they have an emergency and will be there to react to any emergency situation. Our management fee also covers marketing of your property, on our website and other high traffic websites. We also check your home once a week if there are no guests in to ensure everything is ok, giving our owners piece of mind. The management fee also covers us reporting your Sales and Tourist Tax and paying your utilities.


How big is your company? We currently manage around 60 Vacation Homes, we carefully structure our company and only increase the number of homes we manage when we have the right people and procedures in place, to ensure our service is personal and professional. All owners speak directly with the owner of the company on all issues who personally oversee that all aspects of your property care is taken care of.


How long have you been in business? We started our business in 2006 and have grown through word of mouth, thanks to our hard work and high standards you are reading this page and considering us to be your dedicated Property Management Team.


Are you licensed? We are fully Licensed and we will gladly provide documentation on request.


Do you re-new our state & local licenses each year and send us a copy of the certificates? – Yes we take care of all your licensing needs and send you copies if you require them.


Are you always contactable during office hours? Here at Easy Choice we pride ourselves on first class communication. For your convenience and the convenience of our guests there are a number of ways to contact us; Our office number in Davenport, Florida is (001) 863 614 1019, US Office Fax no, (001) 863 353 1945 and e-mail; info@easychoicepropertymanagement.com You can always be assured of a prompt reply when using any of these contact methods. We will not keep you waiting for an answer, we realise your a long way from your home and you rely on us to be your eyes and ears.


How many people would be looking after my property and will it always be the same people? Easy Choice have a great team of people who will be responsible for the care of your home. The owners of the company will regularly visit your home to personally oversee the cleaning and care of the house. Your Orlando Vacation Home will have its own dedicated cleaning team who will be familiar with the home. On completion of the clean our house keeping Manager and one of the owners of the company will visit it and do a final inspection to ensure it is perfect for the next arrival. Your Management team then inspects the property for the next arrival. Our company is based on a “ personal touch” service and to enable us to do this we must be familiar with your home and communicate well with our owners.


What does your Pool Care cover? An important part of a family’s vacation is the pool area. If you own a villa with a pool part of our service is to take care of this for you. The cost covers a weekly visit to clean, check chemical levels, check safety and clean the lanai area. We have fully licensed pool technicians to do this for us to ensure the highest standards are maintained. There is nothing better than seeing a nice clear blue swimming when you arrive at your vacation home.


In helping me maintain my home while I am not physically there, what will cost me extra money (workwise)? Like any home, especially a vacation home, there may be times when maintenance is required, due to many factors. Though these cannot be predicted, we will not carry out any work without first providing a quotation and receiving your said approval.


What commission do you take for bookings? Commission rate 10% . Only on bookings we obtain for you. We do not charge you any fees for bookings you have obtained yourselves. We encourage owners to be pro-active in obtaining bookings, and we are confident, working as a team, we can achieve the desired results.


How do we know if you have obtained a booking for us? A helpful and unique feature from our website enables owners to be informed in Real-Time of any bookings your home receives. Our state of the art system enables you to be kept up-to-date on all bookings going into your home by receiving an e-mail with the dates and the value of the booking as soon as the booking has been confirmed. You can also log-in to our system and add your own bookings.


Do you pay our bills? Is there a fee for that? We recommend you pay your own utilities so that you have more control of your own finances and can see where there are surges in use, however we do offer this service for all our owners if it is required. There is no extra cost.


What type of escrow account do I need to keep with you for billing/and/or/ extra services I may need? If we pay your utilities we ask you to keep a balance of $1000.00, if you pay your own utilities and Escrow Balance is not necessary.


Do you provide maid service / Mid stay clean if the guests need it? We do offer mid stay cleans for all our Orlando Vacation Homes at the same price as a regular clean.


Do you promote my property for bookings? If so, will you contact me as I should contact you to verify that the dates are open ? We are very proactive for bookings on all our Orlando Vacation Homes and Rentals and we have a great admin system on our website. Our owner can log-in and see there bookings at anytime. When we receive bookings for our owners, as soon as we press the confirm booking you will receive an e-mail in real-time informing you of the arrival and departure date as well as the cost of the booking. You can also add your own bookings on and it will send an automatic notification via e-mail to us.


Do you as the management company provide anything for the our guests such as starter soaps, and trash bags etc? Is that an extra charge? For each arrival we leave starter soaps, a trash bag in each trash bin, a full toilet roll in each bathroom and a dishwasher table free of charge.


Do you offer "Welcome Packs" for guests? We offer several options for welcome packs, everything from the basic pack at $35.00 to tailor made packs including packs for special occasions.


Do you rent items that the home may not have such as a grill or high chair? Yes if your guests require something extra we will do our very best to accommodate and we currently rent out; Cribs, High Chairs, Gas BBq’s, Playstation’s, DVD Players and much more.


Do you do airport meet and greets and drive them to the home if needed? Yes we can arrange a meet and greet to take your guests to your Orlando Vacation Home from both Orlando International and Sanford Airport, please ask for price details.

 
 
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